
Since established, PT. Indonesia Prima Equipment (Mitra IPE) has become a reliable solution partner for heavy equipment, supplying a full range of JCB machinery. With over 300 different models, JCB and Mitra IPE’s partnership can supply Indonesia with high quality, reliable equipment for all customer needs.
We believe quality and success comes from consistent effort and solidarity of the team. With this mindset, Mitra IPE has grown to have 8 branches across Indonesia to supply and support customers in even the remotest locations. Each branch is fully equipped with an experienced team across all functions to provide customers with a great sales and aftermarket experience.
Our in-house workshops are equipped with special purpose assembly stands and tools, along with specialized tools to help ensuring machinery working well and ready to support and carry out repair programs to restore component reliability.
As part of our commitment to provide after sales support to customer, Mitra IPE prepare our technicians for on-site service wherever the unit is located, technicians will provide technical information, spare parts needs, solve unit problems in the field with accurate repairs.
Mitra IPE commits to its customers:
Our vision
To be the company that provides excellent services with great enthusiasm for the customers in the heavy equipment industry and help to grow Indonesia’s infrastructure and economy.
Our mission
To be the company that gives a good working environment, constantly improving the human resources and infrastructure for greater customer satisfaction from initial enquiry to end of machine life.
"if it's important to our customers, it's important to us"
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